Privacy Policy

The Basics

This privacy policy describes how we collect, use, and protect your personal information when you use our website or services. We've written it in plain language to help you understand exactly what happens with your data.

What This Policy Covers

• Information we collect when you visit our website or use our services
• How we use that information to serve you better
• When and why we might share information with others
• Your rights and choices regarding your personal data
• How we protect your information from unauthorized access

Information We Collect

We collect different types of information to provide you with the best possible service and website experience.

Information You Give Us Directly

Information We Collect Automatically

When you visit our website, our servers automatically collect certain technical information to help us improve your browsing experience:

• Website Usage: Pages you visit, time spent on our site, and how you navigate through our content
• Technical Data: Your IP address, browser type, device information, and operating system
• Location Data: General location information (city/state level) to provide relevant local content
• Cookies: Small files that help us remember your preferences and improve site functionality

How We Use Your Information

We use your information to provide excellent service and continuously improve your experience with Beach Better Golf Carts.

Primary Uses

Marketing Communications

We may send you information about new services, special offers, or local events that we think you'd find interesting. You can opt out of these communications at any time by:

• Clicking the "unsubscribe" link in any email
• Calling us at (850) 830-4699
• Emailing us with your opt-out request

When We Share Information

We only share your information when necessary to provide our services or when required by law. Here are the specific situations when sharing might occur:

Service Providers

We work with trusted companies that help us operate our business. These might include:

• Payment Processors: To securely handle credit card transactions
• Website Services: To maintain our website and booking systems
• Analytics Providers: To understand how our website is used and improve it
• Communication Services: To send emails and text message updates

Legal Requirements

We may disclose information when required by law or to protect our business and customers, such as:

• Responding to subpoenas, court orders, or legal processes
• Investigating fraud or other illegal activities
• Protecting the safety of our customers, employees, or property
• Defending against legal claims or disputes

Business Changes

If Beach Better Golf Carts is acquired by another company or undergoes a business reorganization, your information may be transferred as part of that transaction. We would notify you of any such change.

California & Nevada Privacy Rights

If you're a California or Nevada resident, you have additional privacy rights under state law, including the California Consumer Privacy Act (CCPA).

Your California Rights

Right	What This Means
Right to Know	Request details about what personal information we collect, use, and share about you over the past 12 months.
Right to Delete	Request that we delete personal information we have about you (with some exceptions for business operations).
Right to Data Portability	Request a copy of your personal information in a format you can easily use or share with others.
Right to Non-Discrimination	We won't treat you differently if you exercise any of these privacy rights.

Categories of Information We Collect

Under California law, here are the categories of personal information we may collect:

• Identifiers: Name, address, email, phone number
• Personal Records: Contact and billing information
• Commercial Information: Rental history, service records, preferences
• Internet Activity: Website usage and device information
• Geolocation Data: General location for service delivery
• Inferences: Preferences and characteristics derived from your activity

How We Protect Your Information

We take data security seriously and use industry-standard measures to protect your personal information from unauthorized access, use, or disclosure.

Security Measures

Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Generally, this means:

• Active Customers: Information is retained as long as you use our services
• Former Customers: Information may be kept for up to 7 years for business and legal purposes
• Website Visitors: Anonymous usage data may be kept for analytical purposes

Additional Information

Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

Third-Party Links

Our website may contain links to other websites (like social media platforms or partner businesses). This privacy policy only applies to our website and services. We encourage you to read the privacy policies of any other websites you visit.

Social Media

We maintain profiles on social media platforms like Facebook and Instagram. When you interact with us on these platforms, your interactions are also governed by those platforms' privacy policies.