Beach Better Golf Carts — Complete Terms, Conditions & Policies

Cancellation Policy

Rental Collision Protection (RCP)

• Coverage: $20,000 maximum payout with a $250 deductible
• Cost: $29.50 per driver, per day
• Underwritten by: National Interstate Insurance Company — a licensed insurance product, not a damage waiver
• Non-Transferable: Each driver who wants coverage must purchase their own; non-refundable once added to a reservation
• Purchase Timing: Must be purchased before the rental agreement is signed — cannot be added after
• Personal Insurance: Your personal auto insurance is the primary coverage for any incident; RCP provides additional protection on the rental cart itself

Florida LSV Operating Rules — Strictly Prohibited

Beach Better rental carts are street-legal Low Speed Vehicles registered with the State of Florida. The following are prohibited under both Florida law and the Beach Better rental agreement:

Additional Fees — Billed To Credit Card On File

The following fees are automatically charged to the credit card on file when the listed condition occurs.

Required Safety Practices

• Seat belts required: All passengers must wear seat belts at all times while the cart is in motion
• Child safety: Children under 3 years old must be secured in an approved golf cart child seat
• Nighttime operation: Headlights must be manually turned on from dusk to dawn — they are not automatic
• Damage reporting: Report all damage, accidents, or mechanical issues immediately by texting (850) 830-4699
• Driver requirements: All drivers must be listed on the rental agreement and possess a valid driver's license

Important Rental Requirements & Reminders

• Neighborhood verification: You are responsible for confirming that your rental location (neighborhood, HOA, vacation rental property) allows golf carts before booking
• Insurance coverage: Your personal automobile insurance policy provides primary coverage for any incidents involving the rental golf cart
• Weather-related retrieval: Beach Better reserves the right to retrieve rental vehicles during severe weather, tropical storms, or hurricanes for safety purposes
• Authorized drivers only: Only drivers listed on the rental agreement are permitted to operate the golf cart
• Return requirements: Electric carts must be returned with 90% or more battery; gas-powered carts must be returned with a full tank
• Service area: Rentals available in Destin, Miramar Beach, Santa Rosa Beach, and along Scenic Highway 30A

Appointment Timing

Your scheduled start time is our target, not a guarantee. Our technicians may arrive up to one hour before or after your appointment window — traffic and weather on the Emerald Coast are real factors. We appreciate your patience and always aim to minimize wait times.

Access Requirements

You are responsible for ensuring your golf cart and key are accessible at the scheduled time and location. If our technician arrives and cannot access the cart or key, the appointment will be considered a missed service:

• No refund will be issued
• The appointment will not be rescheduled without payment of a new service fee

Cancellation Policy

Payment & Disputes

Payment is due in full at the time of service unless otherwise agreed in writing. By booking a golf cart service appointment with Beach Better, you agree not to initiate a credit card chargeback without first contacting us to resolve the issue. These terms are governed by the laws of the State of Florida.

Scope & Limitations

All golf cart inspections are visual and operational assessments based on accessible components at the time of evaluation. Recommendations are preliminary estimates that may change upon further disassembly, testing, or discovery of additional issues. Beach Better reserves the right to revise diagnoses and cost estimates as work progresses.

What We Are Not Responsible For

• Pre-existing conditions, wear items, or hidden defects not reasonably discoverable during inspection
• Issues that develop after the inspection date
• Problems caused by normal wear and tear, misuse, or lack of maintenance
• Consequential damages resulting from cart downtime or repair delays

Documentation & Record Keeping

By authorizing a golf cart inspection, you consent to Beach Better documenting your cart's condition through photographs, notes, and diagnostic data. These records are stored in your customer profile and may be shared with manufacturers, insurance companies, or legal representatives when necessary for warranty, liability, or safety purposes.

Estimates & Authorization

• All cost estimates are valid for 30 days and subject to parts availability and market pricing
• No work will be performed without your written authorization
• Estimates do not constitute a guarantee of final repair costs, which may increase due to unforeseen complications

Safety Disclaimer

This inspection does not certify the golf cart as safe for operation. Continued use of a cart with identified defects is at the owner's risk. Beach Better recommends immediate attention to all safety-related issues identified in the inspection report.

Return Window

Accessories may be returned within 7 days of the purchase date.

Condition Required

Items must be returned in the same condition as when sold — unused and in original packaging.

Restocking Fee

A 15% restocking fee will be deducted from all refunds.

Refund Timeline

Refunds are issued to the original payment method within 14 business days.

Non-Returnable Items

Golf carts, LSVs, installed parts, special orders, and clearance items are sold "as-is" and cannot be returned or exchanged. The customer is responsible for arranging and paying for return shipping where applicable.

Vehicle Return Policy

Golf carts and LSVs purchased from Beach Better are not eligible for return under any circumstances. All vehicle sales are final. Please inspect carefully and ask all questions before finalizing any purchase.

Assembled From Parts (ASPT) — What Golf Cart Buyers Must Know

Buyer Acknowledgment & Disclosures

By purchasing an ASPT-designated vehicle from Beach Better, you acknowledge and agree to the following:

Vehicle History

This vehicle has been assembled from parts of various origins. The year listed on the title may not match the original manufacturing year of the cart.

Warranty & Liability

Beach Better provides no warranty, express or implied, on the performance, safety, or reliability of ASPT vehicles. The buyer assumes all risks associated with ownership and use.

Inspection & Certification

The vehicle has passed all required inspections and meets legal standards for road-worthiness. Due to its assembled nature, performance and longevity may vary.

Resale Value

The ASPT designation may impact the vehicle's resale value. Buyers should consider this before completing their purchase.

Insurance Considerations

Insurance coverage and premiums for ASPT vehicles may differ from standard vehicles. Consult with your insurance provider before purchasing an ASPT golf cart.

Buyer Confirmation

By proceeding with your purchase, you confirm that you have read and understood the above disclosures, have had the opportunity to ask questions and receive answers from a Beach Better sales representative, and accept the risks and conditions associated with owning an ASPT vehicle.

VCarts Low Speed Vehicle Warranty

VCarts backs every ride with one of the most comprehensive warranties in the industry — cruise with confidence.

Warranty Terms & Conditions

Eligibility and defect determination at the sole discretion of VCarts. VCarts may require parts returned to the Houston-area warehouse or destroyed. Warranty is non-transferable — original purchaser only.

Transportation & Pickup Fees

Customers are responsible for all roundtrip transportation and pickup fees for warranty service. VCarts does not reimburse these costs.

What's Not Covered

• Tires, valve stems, wiper blades, and consumable components
• Abuse, misuse, or neglect
• Unauthorized modifications
• Use of non-OEM parts
• Improper maintenance or charging
• Commercial or rental use

VCarts V3-Power Battery Warranty

Labor Warranty

Battery failure from manufacturer defect within 4 years: VCarts provides replacement service and labor at no charge at their Katy, Texas facility. First-year labor may also be covered by authorized dealers like Beach Better.

Warranty Start Date

Begins on date of purchase per bill of sale from an authorized VCarts dealer. If unavailable, VCarts uses the dealer sale date.

Replacement & Shipping

All replacements are brand new — never refurbished. Free shipping to any business address in the lower 48 states. Customer is responsible for local battery recycling.

What's Not Covered

• Improper installation or maintenance
• Water exposure, freezing, fire, or accidents
• Overcharging, undercharging, or running the battery dead
• Unintended applications or extreme temperatures
• Tampering, reverse polarity, or environmental damage
• Normal wear and tear from high usage

VCarts and Beach Better reserve the right to determine if a battery has reached its natural end of life — even within the warranty period.

Legal Notes

This warranty replaces all other warranties — express or implied. VCarts and Beach Better are not liable for incidental or consequential damages.

Warranty Processing Guidelines

Getting Started

To be eligible for warranty coverage:

• Register the warranty within 30 days of invoice date
• Open a warranty ticket with VCarts Tech Support
• Respond to troubleshooting questions
• Complete any requested tasks
• Send photos of affected parts via email or SMS

Important Reminders

Failure to follow VCarts' setup, operation, and maintenance instructions will void the warranty.

Shipping & Replacement

Approved claims ship via standard ground. Expedited shipping is available at additional cost.

Respectful Communication Required

Abusive language or profanity in any communication may result in a voided warranty.

Final Say

Eligibility and defect determination are solely at VCarts' discretion.